To our Loyal Customers and New Customers, thank you so much for staying with Lala_Shoes, the shop that makes your every outfit the best anytime and anywhere! Lalanians! We always make sure to provide the best quality products to make you feel that we value your Loyalty and trust to our Shop. PRODUCT DETAIL: - In this product (Standard size) For Example, if your size is 36 order size 36. Equivalent Size: 1- size 35 2- size 36 3- size 37 4- size 38 5- size 39 6- size 40 - The items are 100% new. We offer the best product at the best price. - On hand and ready to ship, pay today ship tomorrow. - Cash on Delivery REMINDER: - We just send what have you placed orders so kindly choose the correct variation (color and size) to avoid mistakes. For ASSORTED Items? Example: Click slipper size 36 add to cart, add to cart sandals size 37. Go to cart then mark those items you added and check out. - Please take a video upon opening the pouch, we will ask a video once you ask for a Return/Refund. (NO VIDEO/NO REFUND) Strictly: NO CANCELLATION! Rate us (5 stars) if you are satisfied with us. If there's any concern with the received orders message us first before rating so we could assist you. Giving us 1 star and negative comments won't fix your concern. Kindly negotiate first for any problems. We are responsible. GODBLESS kind customer.